Your privacy is very important to us. Please familiarize yourself with the following policy prior to using our website.


The use of the terms “our, we, us” etc. throughout this policy, refer to Effective Skin Solutions Pty Ltd (Janssen Cosmetics Australia) and its associates. The following policy sets out how and why we use any information that you give us. By continuing to browse our website you agree to be bound by this policy and you give your permission for us to use your information as explained below. We reserve the right to make changes to this policy at any time.


In order to place an order through the Janssen Cosmetics Australia Online Store we require some personal details, such as (but not limited to); your name, email address, residential address or address where goods are to be delivered, phone number, credit card details to process payment, etc. All credit card payments are processed through PayPal and are therefore covered by their security measures.


This information is used to pack and prepare your order, and then used by our delivery team to get your order to its new home. Your information will not be shared with any other party.


We may need to email you or call you if there are any problems with packing or delivering your order, you will also receive email correspondence from us when your order is placed, when your order is shipped (with tracking information), and once your order has been delivered. Other than these specified times you will only receive email correspondence from us if you have elected to do so via our mailing list, you will also have the option to opt out of such communications at any time.


If, at any time, you would like to access your personal information you may do so by emailing us at


Thank you for taking the time to read this policy, if you have any further questions, or would like to get in contact with us, please email